Shipping policy

At the re.edit, we want your jewellery to arrive safely, beautifully and as quickly as possible.

UK Delivery

We currently offer UK delivery using tracked postal services.

Standard UK Delivery
Estimated delivery: 2–4 working days after dispatch
Free on orders over £50

Orders are usually prepared and dispatched within 1–3 working days.

During new launches, busy seasonal periods, promotional events, UK bank holidays or postal service delays, dispatch and delivery may take a little longer than usual. We will always do our best to prepare and send your order as quickly as possible, and we appreciate your patience during especially busy times.

International Delivery

International delivery may be available to selected destinations at checkout.

Delivery times vary depending on the destination country, postal service and customs processing times.

Please note that international customers are responsible for any customs duties, import taxes, handling fees or local charges that may apply once the parcel reaches its destination country. These charges are not set or collected by the re.edit and are not included in the item price or delivery cost.

Dispatch Days

Orders are processed Monday to Friday, excluding UK bank holidays.

Orders placed over the weekend or on a UK bank holiday will be processed on the next working day.

Delivery Addresses

Please check your delivery address carefully before placing your order.

We are unable to take responsibility for parcels delayed, lost or returned due to an incorrect or incomplete address being provided at checkout.

Delayed or Missing Parcels

If your order has not arrived within the expected delivery window, please allow a little extra time during busy postal periods.

If you are concerned about your parcel, please contact us at:

hello@thereedit.co.uk

Please include your order number and delivery address so we can look into it for you.

Lost or Returned Parcels

If a parcel is returned to us because it was not collected, refused, or the delivery address was incorrect, we may need to charge a new delivery fee to resend the order.

If you exercise your statutory right to cancel an eligible online order, we will refund the cost of our standard delivery option. Any additional amount paid for an upgraded or express delivery service is non-refundable. This does not affect your rights if an item is faulty, damaged or incorrect.